The Wilmaa Box remote control operates via infrared. So it needs to be able to “see” the Wilmaa Box. It won’t work if it’s in a drawer or a cupboard.

When you press a button on the remote control, an LED light should flash up briefly on the remote.

Please check that there are batteries inside the remote, and that these have been inserted the correct way round. You may need to change the batteries.

However, changing to  Apple TV is recommended. With Apple TV, your recordings will be saved for a whole year, without you having to download them.


From now on, Wilmaa's service will be continued on the Apple TV Box and on Android TV (e.g. with the Xiaomi Mi Box). Therefore, the Wilmaa Box will not be developed any further. With the Apple TV Box or Android TV Box and a Wilmaa Me Plus or Friends&Family subscription, the best entertainment at home is guaranteed!

Further advantages of Apple TV:

  • Regular Wilmaa updates with new features
  • Additional Wilmaa premium features such as recording memory in the cloud
  • Apple AirPlay support
  • Improved usability
  • Shorter loading times, faster zapping
  • Access to the Apple App Store with additional apps like Netflix