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Support Center
How can we help you today?


Email us at support@wilmaa.com or write us via WhatsApp at +41 77 089 22 13. The requests will be answered on workdays between 8:30 and 17:00.
Solution home FAQ

ACCOUNT MANAGEMENT

How do I register?
Here you will find the form to set up a Wilmaa account for free. You can also register with Wilmaa at any time via the Wilmaa TV App on your smartphone, tab...
Wed, 31 Jul, 2019 at 1:54 PM
What should I do if I forget my password?
If you’ve forgotten your password, you can reset it by clicking here.
Wed, 3 Jul, 2019 at 3:46 PM
How can I unsubscribe to the newsletter?
In the footer of the newsletter you’ll find a link to unsubscribe. Alternatively, you can unsubscribe in your account settings. Simply remove the checkmark f...
Wed, 3 Jul, 2019 at 3:52 PM
How can I change my personal details?
You can review and edit your personal details in your account settings.
Wed, 3 Jul, 2019 at 3:53 PM
Where can I edit my individual channel list?
You can edit you individual channel list here. To add and remove channels, just check und uncheck the corresponding boxes. You can sort your individual chan...
Wed, 3 Jul, 2019 at 3:55 PM
I reset/asked for a new password but the e-mail hasn't come through. What can I do?
Please check your spam folder, maybe you can find it there. If not, please contact the support, who will set up a new password for you.
Wed, 3 Jul, 2019 at 3:57 PM
Is my subscription cancelled automatically if I delete my account?
Deleting your account does not automatically cancel your subscription. Make sure to cancel your subscription before deleting your account, otherwise your su...
Wed, 3 Jul, 2019 at 3:59 PM