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PAYMENT & SUBSCRIPTION MANAGEMENT

What payment options do I have? Can I pay via invoice or online banking?
At the moment, you can pay for the Wilmaa Premium subscriptions via credit card (Visa, Mastercard, American Express, Post Finance). Another possibility woul...
Mon, 9 Mar, 2020 at 1:34 PM
Can I buy Wilmaa vouchers?
Are you looking for a gift for your loved ones or would you like to give a gift to yourself?  On Brack.ch you will find various vouchers that will turn eve...
Wed, 11 Mar, 2020 at 1:13 PM
When will I receive a payment reminder?
If you have chosen a subscription with automatic renewal and the credit card charge does not work, you will receive a payment reminder by email asking you ...
Fri, 28 Feb, 2020 at 8:40 AM
Where can I see how long my subscription will still run?
You can find the expiry date of your subscription in your subscription settings, here.
Thu, 21 Mar, 2019 at 3:28 PM
Will my subscription be renewed automatically?
That's up to you. If the automatic renewal option is activated, it will be renewed automatically for the chosen period. If you deactivate the automatic...
Fri, 28 Feb, 2020 at 8:47 AM
What is Wilmaa Premium and what is the difference between the different subscriptions?
There are 3 Wilmaa Premium subscriptions: Wilmaa Me, Wilmaa Me Plus and Wilmaa Friends&Family.  All subscriptions include the Wilmaa Premium featur...
Fri, 28 Feb, 2020 at 9:05 AM
What can I do if I buy the wrong product or buy a subscription twice by mistake?
Please send an email to support@wilmaa.com, we'll find a solution!
Thu, 21 Mar, 2019 at 3:33 PM
How can I cancel my Wilmaa subscription?
If you have a Wilmaa Premium subscription, you can cancel it yourself in your subscriptions settings here: simply uncheck the box for automatic renewal. P...
Thu, 21 Mar, 2019 at 3:35 PM
I have received a coupon code. How can I redeem my voucher?
Please redeem your coupon code here. 
Thu, 21 Mar, 2019 at 3:36 PM
Can I switch between Wilmaa Premium subscriptions?
Yes, you can switch between the Wilmaa Premium subscriptions at any time. Just choose your new subscription here and it will update in your subscription sett...
Fri, 22 Mar, 2019 at 10:15 AM