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Support Center
How can we help you today?


Email us at support@wilmaa.com or write us via WhatsApp at +41 77 089 22 13. The requests will be answered on workdays between 8:30 and 17:00.
Solution home FAQ

MOBILE

How do I log out of from my iPhone or iPad?
Go to the settings of your iPhone or iPad and select “Wilmaa TV”. Under “User information”, you can click on “Log out User”.
Thu, 21 Mar, 2019 at 4:41 PM
How can I resolve screen and sound problems on my iOS device?
Check your Internet speed with a speed test app from the AppStore (e.g. ookla). The bandwidth should be at least 5 Mbps. If the bandwidth is sufficient, pl...
Thu, 21 Mar, 2019 at 4:43 PM
Can I broadcast Wilmaa via Chromecast or AirPlay on my TV?
Yes, you can currently stream via Chromecast with the smartphone app for Android and via AirPlay with the smartphone app for iOS.
Thu, 21 Mar, 2019 at 4:44 PM
How can I resolve screen and sound problems on my Android devices?
Check your Internet speed with a speed test app from Google PlayStore (e.g. ookla). The bandwidth should be at least 5 Mbps. If the bandwidth is sufficient...
Thu, 21 Mar, 2019 at 4:45 PM
Can I watch Wilmaa on my iPhone or iPad?
Yes, you can. You should at least have Android version 4.1.
Thu, 21 Mar, 2019 at 4:46 PM
Can I watch Wilmaa on my iPhone or iPad?
Yes, at least iOS 9.0 should be installed on the device. Install the app via the App Store where you search for "Wilmaa TV". After the installatio...
Thu, 21 Mar, 2019 at 4:47 PM
How can I change the language in the app?
In order to change the language in your app, you need to change the language of your device.
Thu, 21 Mar, 2019 at 4:48 PM