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Support Center
How can we help you today?


Email us at support@wilmaa.com or write us via WhatsApp at +41 77 089 22 13. The requests will be answered on workdays between 8:30 and 17:00.
Solution home FAQ

APPLE TV

How can I watch Wilmaa with Apple TV?
Connect the Apple TV Box to your TV via HDMI cable, download the Wilmaa TV App from the App Store and enjoy the best TV entertainment on Apple TV with Wilma...
Thu, 21 Mar, 2019 at 4:49 PM
How do I connect the Apple TV Box with my account?
There are 2 ways to log in: 1. Login with username and password 2. Login with code (You need a laptop or a smartphone to do this): As soon as you call up ...
Thu, 21 Mar, 2019 at 4:51 PM
Can I use Wilmaa on Apple TV for free?
Yes, for 30 hours a month, you can watch free Wilmaa TV on Apple TV. To watch Wilmaa unlimitedly on Apple TV (and especially to benefit from the Wilmaa Prem...
Thu, 21 Mar, 2019 at 4:52 PM
How can I resolve screen and sound problems on my Apple TV?
Check your Internet speed with a speed test app from the AppStore (e.g. ookla). The bandwidth should be at least 10 Mbps. If you are connected via WLAN, pl...
Thu, 21 Mar, 2019 at 4:53 PM
How can I change the language setting on my Apple TV Box?
To change the language within the app, the language of the box must be changed. To change the language, please go to Settings / General / Language & Reg...
Thu, 21 Mar, 2019 at 4:54 PM
How do I log out of my account on Apple TV?
Go to the settings of your Apple TV Box, select “Wilmaa TV” and click on “Log out User”.
Thu, 21 Mar, 2019 at 4:55 PM
Can I use Airplay 2 with Wilmaa?
At the moment Airplay 2 can not be used in connection with Wilmaa, sorry!
Thu, 21 Mar, 2019 at 4:57 PM