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MIGRATION

What happens with the Wilmaa Premium subscription time I already paid for when I migrate to yallo TV?
You will get your remaining subscription time as a credit for yallo TV and we will round up the months you have left. To receive the credit of your subscrip...
Fri, 1 Jul, 2022 at 11:14 AM
What happens after I used up my remaining Wilmaa Premium subscription time on yallo TV?
After migrating to yallo TV, you will have a contract with yallo. As a former Wilmaa Premium customer, you will benefit from a special price of CHF 12.95 pe...
Mon, 16 May, 2022 at 3:04 PM
Will I get a TV Box if I migrate from Wilmaa Premium to yallo TV?
Yes, if you migrate to yallo TV, yallo is going to send you a TV Box free of charge.
Mon, 16 May, 2022 at 3:03 PM
I redeemed a coupon code to watch Wilmaa Premium. What happens after Wilmaa Premium is no longer available?
If you are using Wilmaa Premium with a coupon, you can migrate to yallo TV the same way as customers who used to pay via credit card. This means, you can ge...
Mon, 16 May, 2022 at 3:00 PM
How can I pay for yallo TV, do I need a credit card?
Yallo does not offer credit card payment at the moment. The payment method is invoicing. Please visit the yallo website for more information.
Mon, 16 May, 2022 at 2:56 PM
I am already a yallo TV customer. Should I still do the migration?
You can only migrate remaining subscription months and recordings to a new yallo TV account. Migrations to and merges with existing yallo TV accounts are no...
Mon, 16 May, 2022 at 2:28 PM
On Wilmaa, I had a Friends & Family subscription. How can I take over these household members to yallo TV?
Yallo TV does not offer a Friends & Family subscription but it's possible to watch on 5 devices at the same time. In addition, if you have a Friend...
Mon, 16 May, 2022 at 2:55 PM
I migrated to yallo TV from Wilmaa Premium but I cannot find my recordings. What can I do?
If you successfully migrated from Wilmaa Premium to yallo TV through the provided form, your completed recordings up to the point at which you started the m...
Mon, 16 May, 2022 at 2:55 PM
I am having problems migrating from Wilmaa Premium to yallo TV. How can I get help?
If you are having any problems or questions regarding the migration from Wilmaa Premium to yallo TV, please contact the Wilmaa support team (support@wilmaa....
Mon, 16 May, 2022 at 2:29 PM